Política de privacidad

Last Updated: September 19, 2026

JellyMood operates this store and website, including data, content, features, tools, products, and services to offer you, the customer, a curated shopping experience (the “Services”). JellyMood is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean any information that identifies you or can reasonably be linked to you or another individual. Personal information does not include data collected anonymously or information that has been de-identified so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what applicable law permits or requires:

  • Contact details, including your name, address, billing address, shipping address, telephone number, and email address.

  • Financial information, including credit card numbers, debit card numbers, financial accounts, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us, including information you provide when communicating with us, such as when submitting a customer service inquiry.

  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information, including information regarding your interaction with the Services, such as how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide your personal information to us by any other means.

  • Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

  • From our service providers, including when we hire them to enable specific technology or when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Provide, personalize, and improve the Services. We use your personal information to provide you with the Services, including performing the contract entered into with you, processing your payments, managing your orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and offering a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.

  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending commercial, advertising, and promotional communications via email, text message, or postal mail, as well as displaying online advertisements for products or services on the Services or other websites, including based on items you have previously purchased, added to your cart, or other activities performed on the Services.

  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and checkout experience, detect, investigate, or take action regarding potential fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other information with anyone.

  • Communications with you. We use your personal information to provide customer service, respond to your requests, effectively provide services, and maintain our business relationship with you.

  • Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government bodies, as well as to investigate or participate in civil discovery processes, potential or actual litigation, or other contentious legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who provide services on our behalf (for example, IT management, payment processing, data analysis, customer service, cloud storage, order management, and shipping).

  • With business and marketing partners to provide marketing services and display advertising. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to instruct us not to share information about you for personalized advertising and marketing purposes based on your online activity across different merchants and websites. You can exercise your rights to opt out of such uses [here](link to Shopify privacy portal).

  • When you direct us, request us, or otherwise consent to the disclosure of certain information to third parties, for example, to ship products to you or through the use of social media widgets or login integrations.

  • With our affiliates or generally within our corporate group.

  • In connection with a business transaction, such as a merger or insolvency process, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To provide and improve the Services, information you submit to the Services will be transmitted and shared with Shopify and third parties who may be located in countries different from your own. In addition, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and the Shopify platform itself. To provide these advanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and the Shopify platform itself. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of such information for these purposes. For more information about how Shopify uses your personal information and regarding rights you may have, you can review the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information [here](Shopify privacy portal link).

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you access links to sites not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information they contain. Information you provide in public or semi-public spaces—including what you share on third-party social media platforms—may also be visible to other users of the Services and users of such third-party platforms, without limitations regarding its use by us or third parties. The inclusion of such links does not by itself imply any endorsement of the content of those platforms or their owners or operators, unless expressly stated within the Services.

Children's Data

The Services are not intended to be used by minors, and we do not knowingly collect personal information from minors under the applicable law in your jurisdiction. If you are a parent or legal guardian of a minor who has provided us with their personal information, you may contact us using the details provided below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "absolute security." Furthermore, any information you send to us may not be protected during transmission. We recommend that you do not use unsecured channels to send us sensitive or confidential information.

The length of time for which we retain your personal information depends on several factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may deny your request as permitted by law.

  • Right to Access. You may have the right to request access to the personal information we hold about you.

  • Right to Deletion. You may have the right to request that we delete the personal information we hold about you.

  • Right to Correction. You may have the right to request that we correct inaccurate personal information we hold about you.

  • Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, under certain circumstances and with certain exceptions.

  • Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information, or to opt out of the processing of such information for purposes considered "targeted advertising," pursuant to applicable privacy laws. You can exercise your rights to opt out of such uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat that visit as an opt-out request for the device and browser you are using. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well. For more information about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Except for the Global Privacy Control signal, we do not recognize other "Do Not Track (DNT)" signals that may be sent from your web browser or device.

  • Management of Communication Preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option featured in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. For more information about how Shopify uses your personal information and the rights you may have—including those related to data processed by Shopify—you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting a request submitted by an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable timeframe as established by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the details provided below, or to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs) or any equivalent contract issued by the relevant UK authority, as applicable, unless the transfer is made to a country that has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the "Last Updated" date, and notify you of changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, call us at , email us at nicocompaireromero123@gmail.com, or contact us at Carrer Baltasar Brotons Garcia 5, 03203 Elx, Alicante, Spain.